Apr 01, 2020  
Catalog 2014-2015 
    
Catalog 2014-2015 [ARCHIVED CATALOG]

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CIS 2360 - Computer User Support

Credits: 3
This course will provide students with help-desk-specific skills. Students will learn the fundamental concepts of help desk communication techniques and customer service, and focus on the knowledge, skills, and abilities needed to prepare for entry-level positions in computer user support. Students will work with real world computer support examples, case studies, and activities.

Prerequisites:    and   


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