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Apr 30, 2024
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EMP 2020 - Decision Making & Problem Solving in a Crisis Credits: 3
An overview of strategic and tactical communication in crisis situations and how to apply decision-making techniques as they apply to public safety operations in a crisis. Topics include the human element in decision making, process of change in organizations, managing crisis information, collaboration methods, dealing with the media and various constituent groups, and the role of documentation in emergency response and recovery.
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