| |
May 18, 2024
|
|
|
|
|
CIS 2360 - Computer User Support Credits: 3
This course will provide students with help-desk-specific skills. Students will learn the fundamental concepts of help desk communication techniques and customer service, and focus on the knowledge, skills, and abilities needed to prepare for entry-level positions in computer user support. Students will work with real world computer support examples, case studies, and activities. Prerequisites: Microcomputer Applications I, Desktop Operating Systems and Concepts of PC Hardware.
Prerequisites: CIS 1041 , CIS 2110 , CIS 1350 ;
Click here for course offerings
Add to Favorites (opens a new window)
|
|
